🔁 Refund & Returns Policy – AccPva
Effective Date: [April 2026]
1. Overview
At AccPva, we sell digital products (online accounts) that are delivered electronically. Due to the nature of digital goods, all sales are generally final and non-refundable.
Please read this policy carefully before making a purchase.
2. No Refund Policy
Once an order is:
- Delivered
- Accessed
- Or successfully received
❌ We do NOT offer refunds under any circumstances
This includes:
- Change of mind
- Lack of technical knowledge
- Misuse of accounts
- Incorrect purchase selection
3. 24-Hour Replacement Guarantee
We offer a replacement (not refund) within 24 hours of delivery if:
✅ The account is invalid or non-working at first login
✅ Login credentials are incorrect
✅ Account is inaccessible immediately after delivery
Replacement Conditions:
- Issue must be reported within 24 hours
- Proof (screenshot/video) may be required
- Account must not be modified by the buyer
4. Non-Eligible Cases for Replacement
We do NOT provide replacement if:
❌ Account was working but later banned/suspended
❌ Buyer changed password or recovery details
❌ Misuse, abuse, or policy violation by buyer
❌ Delay in reporting (after 24 hours)
5. Order Issues & Support
If you face any issues, contact us immediately:
- 📱 WhatsApp: +8801324801858
- 💬 Telegram: @Accpva
- 📧 Email: [email protected]
Our support team will review and respond as quickly as possible.
6. Fraud Prevention
We reserve the right to:
- رفض suspicious or fraudulent orders
- Cancel orders before delivery
- Deny service to abusive users
7. Chargebacks & Disputes
Unauthorized chargebacks or disputes may result in:
- Permanent ban from our platform
- Suspension of future services
We encourage customers to contact us first for resolution.
8. Policy Acceptance
By purchasing from AccPva, you agree to this Refund & Returns Policy.